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Telenursingand Remote  Access Telehealth

Bonnie Westra, PhD, RN, FAAN, FACMI

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Objectives

•Define telenursing/ telehealth and the use in  various settings •Identify populations served by telehealth •Describe the role of the telehealth nurse •Explore various types of systems/ equipment •Examine teaching methods

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Definitions of TelehealthNursing

Telehealthnursing is the  delivery, management, and  coordination of care and  services provided via  telecommunications  technology within the  domain of nursing. 

(American Association of  Ambulatory Nursing 2004)

Telehealthnursing is the use of  telecommunications  technology in nursing to  enhance patient care.  It  involved the use of  electromagnetic channels (e.g.,  wire, radio, and optical) to  transmit voice, data and video  communications signals.  It is  defined as distance  communication, using electrical  or optical transmissions  between humans and/or  computers.  

(Skiba, D.J. & Barton, A.J.,2000)

Telehealthnursing is the  practice of nursing over  distance using  telecommunications  technology. 

(National Council of State  Boards of Nursing, 1997)

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Use of Telehealth

•Home health care  ?monitoring, education, support •Nursing home ?specialty consultations •Ambulatory care ?specialty consultations •Hospital consultations ?stroke care •Prison settings –mental  health services •Mentoring –i.e.  wound care specialists •ICU monitoring –neonatal  intensive care, cardiac care •Health promotion –obesity, exercise/ fitness

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Role of Telehealth Nurse

•Nurse presenter –ambulatory •Nurse case manager –i.e.  diabetes care •Public health nursing–Text4babies, Text2Quit •Health coach •Tele?ICU nursing •Clinical tele?health coordinator

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Example –Nurse Presenter

•Planning telehealth program i.e. specialty consultations in  rural clinic/ hospital •Coordinate scheduling patients •Evaluating and preparing equipment •Assessing patients •Presenting patient •Facilitating remote exam •Documentation •Follow up care

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Telehealth Methods

•Real?time •Telephone?based –limited  to education/ counseling •Web?consults (two?way  audio and video) •With or without  peripheral devices •Store and forward –images,   audio, video •Combination

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Telehealth Equipment

•Phone lines/ internet •Phone/ computer with or without camera/ microphone •Cell phones •Life line •Sensor Technology •Peripheral devices PeripheralDevices •Blood pressure •Scales •Glucose monitoring •EKG/ cardiac monitoring •Dermascope •Otoscopes •Pedometers

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Email  consults

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m?Health Will Transform Healthcare

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Monitoring ?eICU Care

Baptist ?eICUeight ICUs for a total of 142 beds 4 nurses/ shift –average  19 years experience Real time vital signs and cardiac monitoring Entire electronic record Alerts if any change that could be a problem Activation of camera and speaker from eICUfor visual  assessment and communication with the floor staff or patient

http://ram.aetn.org/ark_champions_of_change/baptist_eicu

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Mr. Smith’s House is Calling 

Caregiver Alerts Voice Prompts Floor Sensors Safety Features Smart Beds Video Monitors Vital Sign Monitoring Medical Condition Monitoring

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Smart Homes

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Ethical/ Legal Issues

•Competent Care •AAACN ?Scope and Standards of Telehealth Nursing •ATA –Standards and Guidelines •Devices •Center for Telehealth and eHealth Law  •License to practice

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Safety Issues

•Assess appropriateness of telehealth for the patients ability  and status •Know equipment •Evaluate reliability and effective use of equipment •Infection control •Information safety •Compliment with nurse judgment

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Benefits of Telehealth •Health care access •Financial return •Coordination of care •Quality of care

Challenges of Telehealth •Expansion of usage •Technology  infrastructure/interoperability •Financial investment •Licensure and credentialing •Reimbursement •Evaluation/outcomes

Benefits and Challenges

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Teaching Activities

•Briefing on telehealth ?Select a target population i.e. CHF,  MCH, other about the use of telehealth •Population, technology (ies), benefits, barriers •Interview 5 older adults about their use of technology,  preferences, and willingness to receive care via telehealth •Simulate telehealth visit using Skype •Explore nursing roles in telehealth •Describe regulator issues related to telehealth •Debate –barriers and strategies for overcoming barriers  using telehealth •Compare telehealth center websites –similarities and  differences in services

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Telehealth Jeapardy

•Have students create a Jeopardy game about telehealth CategoryWhat is?ConceptResource EquipmentdermascopeWhat is a skin  surface contact  miscroscope? http://www.amdtelemed icine.com/ Nursing roles Methods of  telehealth Populations Legal Issues

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Explore Research Funded by AHRQ http://healthit.ahrq.gov/images/dec08telehealthreport/telehealth_issue_paper.htm

•Describe potential implications for nursing practice realted to AHRQ funded research Grant Creating Online Neonatal Intensive Care Units (NICU) Networks to Educate, Consult  & Team HIT?based Regional Medication Management Pharmacy System Home Heart Failure (HF) Care Comparing Patient?Driven Technology Models Implementing Technology to Transform Quality in SE Kern Measuring the Value of Remote ICU Monitoring Project ECHO (Extension for Community Healthcare Outcomes) Technology Exchange for Cancer Health Network (TECH?Net) TelewoundcareNetwork Valuation of Primary Care?Integrated Telehealth

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Bonnie Westra, PhD, RN, FAAN, FACMI

Associate Professor & Co?Director  Center for Nursing Informatics University of Minnesota, School of Nursing

W ?612?625?4470 westr006@umn.edu